When one of the user, trying to open the navigation settings page (/_layouts/AreaNavigationSettings.aspx) on a SharePoint Server 2010 sub site, she encountered an "Unknown Error". When opening the default page, the Quick Launch navigation on that page was also displaying errors:
The quick launch navigation was changed manually and navigation items were added/removed. I started looking into the issue after four days later due to Thanksgiving holidays and she was not sure which page she was working when the error occurred.And I could not find much in the loga and even tried to see Audit Log to find out which page was causing the issue.Note: To configure Audit Log, Site Collection settings -> Site Collection Administration-> Site collection audit settings.If you don't find Audit Log reports, activate the Reporting feature under site collection features..Finally, I deleted all the pages as these pages were not containing much information then it worked well. And recreated them again. Still not sure which page caused the problem, however after almost a day spend on this, I could fix the problem. Obviously deletion of all the pages is not a solution, the other options I has was look into the backups (& restore in a test environment) which page was recently added to the Navigation.Thanks to Yorick (http://share-point.blogspot.com/2010/03/moss-unknown-error-when-opening.html) and Melonie Poole (http://blogs.catapultsystems.com/mpoole/archive/2010/11/22/unknown-error-in-sharepoint-2007-debug.aspx) for their posts on the same issue with MOSS 2007..
The quick launch navigation was changed manually and navigation items were added/removed. I started looking into the issue after four days later due to Thanksgiving holidays and she was not sure which page she was working when the error occurred.And I could not find much in the loga and even tried to see Audit Log to find out which page was causing the issue.Note: To configure Audit Log, Site Collection settings -> Site Collection Administration-> Site collection audit settings.If you don't find Audit Log reports, activate the Reporting feature under site collection features..Finally, I deleted all the pages as these pages were not containing much information then it worked well. And recreated them again. Still not sure which page caused the problem, however after almost a day spend on this, I could fix the problem. Obviously deletion of all the pages is not a solution, the other options I has was look into the backups (& restore in a test environment) which page was recently added to the Navigation.Thanks to Yorick (http://share-point.blogspot.com/2010/03/moss-unknown-error-when-opening.html) and Melonie Poole (http://blogs.catapultsystems.com/mpoole/archive/2010/11/22/unknown-error-in-sharepoint-2007-debug.aspx) for their posts on the same issue with MOSS 2007..
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